ANZ abandons our country communities

Member for Nanango, Deb Frecklington says the ANZ Bank has delivered the final nail in the coffin for the Toogoolawah and Esk communities by failing to renew its contract with Australia Post.

Mrs Frecklington said the closure of the Toogoolawah ANZ branch in early 2016 was hard enough for the community, but the withdrawal of basic banking services for ANZ customers at Australia Post outlets from mid-January 2019 is the last straw.

“ANZ has literally abandoned its regional customers. There will be no option for ANZ customers who need to do their banking, and this is completely unacceptable,” Mrs Frecklington said.

“There are community groups and businesses who need to deposit their takings and without access to these basic services, they’ll have to travel to Kilcoy.

“People in small regional towns like Toogoolawah really value their local banking services, but once again we’re seeing large companies relinquish their commitment to serve country people.


“Unfortunately, this is now a common theme for the big banks, who believe they can service their customers just as well online.


“However, for community groups, and businesses, it will always be necessary for them to have access to physical banking services. And we all know that many people in regional areas have poor internet connection, or no computer access at all, so internet banking isn’t always the answer.


“It is obvious ANZ does not care about its country customers and is willing to literally abandon them. It is absolutely disgusting,” Deb said.

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